Cookie Policy

Last updated: 16 July 2026

IIS Health Ltd uses cookies and similar technologies on this website. This Cookie Policy explains what they are, why we use them and how you can manage your choices. This policy should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.

Who we are

This website is operated by IIS Health Ltd.

Company number: 08588162
Registered office: Suite 14, Freckleton Business Centre, Freckleton Street, Blackburn, BB2 2AL
Hospital: The Cheshire Hand Clinic, Unit 6 Olympic Way, Birchwood, Warrington, WA2 0YL
Email: hello@iishealth.com
Telephone: 0333 240 8090

What are cookies?

Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website. They allow a website to recognise your device and may store information about your preferences or previous actions. Some cookies remain on your device only while your browser is open. These are known as session cookies. Other cookies remain for a specified period or until you delete them. These are known as persistent cookies. Similar technologies, such as local storage, pixels and tags, may perform related functions. References to cookies in this policy include these similar technologies where applicable.

How we use cookies

We use cookies where necessary to operate and secure our website. Subject to your choices, we may also use cookies to understand how visitors use the website, remember preferences and measure the effectiveness of our communications. We do not use cookies to access clinical records held within our electronic patient record system.

Types of cookies we may use

Strictly necessary cookies

These cookies are required for the website to function correctly and securely. They may be used to:

  • enable core website functions;
  • maintain website security;
  • manage network traffic;
  • remember your cookie-consent choices; and
  • support forms or services that you have requested.

Because these cookies are essential to provide the website and services you request, they cannot usually be switched off through our cookie-management tool. You may be able to block them through your browser, but parts of the website may then stop working correctly.

Preference cookies

Preference cookies allow the website to remember choices you make, such as language, display or accessibility preferences. They help provide a more personalised and consistent experience. These cookies will be used only where they are enabled and, where required, you have given your consent.

Analytics cookies

Analytics cookies help us understand how visitors use our website. They may collect information such as:

  • which pages are visited;
  • how visitors arrived at the website;
  • how long visitors spend on particular pages;
  • which links or features are used;
  • the type of browser or device used; and
  • whether visitors encounter technical errors.

We use this information to assess website performance and improve its content, structure and usability. Analytics cookies that are not strictly necessary will not be set unless you consent to them.

Marketing cookies

We may introduce marketing or advertising cookies in the future. These cookies can help measure campaigns, understand whether visitors have responded to communications and provide content that may be more relevant to them. We do not currently carry out routine email or SMS marketing. If marketing cookies are introduced, they will not be set unless you have given the required consent.

First-party and third-party cookies

First-party cookies are set directly by our website. Third-party cookies are set by other organisations whose services or content may be used on our website. These may include providers of website analytics, embedded content, security tools or other website functions. Third-party providers are responsible for their own cookies and may process information according to their privacy and cookie policies.

CookieHub and your consent choices

We use CookieHub as our consent-management platform. CookieHub records and manages the cookie choices you make through our cookie banner or cookie-settings tool. When you first visit our website, you can accept or reject optional cookies and choose which categories you wish to allow. Strictly necessary cookies may operate without consent because they are required for the website to work or to provide a service you have requested. Non-essential cookies will not be placed on your device before you provide the required consent.

Cookies currently in use

The cookies and similar technologies used by our website may change as we develop or update its features.

You can view current information about individual cookies including their provider, purpose, category and duration through the CookieHub cookie banner or cookie-settings tool available on the website.

How to change or withdraw your consent

You can review or change your cookie choices at any time by opening the cookie-settings tool on our website. This is available through the cookie-control icon displayed in the bottom-left corner of the website. Changing or withdrawing your consent will not affect the lawfulness of processing that took place before your preferences were changed. You may need to refresh the page for revised settings to take full effect.

Managing cookies through your browser

Most browsers allow you to view, delete or block cookies through their settings. Browser controls vary, so you should refer to the help or settings section of your browser for instructions. Blocking all cookies may affect the way our website works. Some pages, forms or features may not function properly if strictly necessary cookies are disabled. Deleting cookies may also remove your saved cookie preferences, meaning that you may be asked to make your choices again when you return.

Personal information collected through cookies

Some cookie information may constitute personal information—for example, an online identifier or IP address. Where cookies involve the processing of personal information, we handle that information in accordance with our Privacy Policy and applicable UK data-protection law. We do not intend to collect information about your health through analytics or marketing cookies. Please do not include confidential medical information in general website fields unless the form specifically requests it and is intended for that purpose.

International data transfers

Some third-party technology providers may process cookie information outside the United Kingdom. Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are used in accordance with UK data-protection law. Further information is available in our Privacy Policy and the relevant provider’s privacy information.

How long cookies remain on your device

The length of time a cookie remains on your device depends on its purpose and whether it is a session or persistent cookie. Session cookies are generally deleted when you close your browser. Persistent cookies remain until they reach their stated expiry date or you delete them. The duration of individual cookies can be viewed through our CookieHub cookie-settings tool.

Changes to this Cookie Policy

We may update this Cookie Policy when our website, cookie use, service providers or legal obligations change. The latest version will be published on this website. The date at the beginning of this policy shows when it was last updated.

Contact us

If you have any questions about this Cookie Policy or how we use cookies, please contact:

IIS Health Ltd
Suite 14
Freckleton Business Centre
Freckleton Street
Blackburn
BB2 2AL

Email: hello@iishealth.com
Telephone: 0333 240 8090